Kahane Group Service Experience
Speed
Orders received before 8:30am will be delivered the same day.
. Orders received before 4:00pm will be delivered by the early afternoon the next day.
Personal Service
050-2136609
orders@kahane.co.il
09-8633000
Kahane.co.il
Full Transparency
Once the shipment is delivered, you will receive a delivery update via text message.
Kahane Logistics Center
As an innovative hi-tech company, we are always brainstorming ways to optimize and improve our activities for the benefit of our employees as well as our customers. This year, we have invested substantial resources to enhance and streamline our logistics processes, from the working environment to the picking and distribution processes.
Our new logistics center is organized and equipped with advanced technology that increase productivity and throughput, making the overall work method more efficient. The new center is twice as large and ten times higher than our previous center, and is used to fulfill our diverse professional needs. We now utilize semi-automatic picking machines and have established a separate goods reception area for equipment and regular products, in order to maintain clear order and separation. In addition, we have new pallet wrapping machines and forklifts that have replaced the previous equipment, improving how we perform our work in every way.
The sales & service center is one of our foremost advantages. This center is fully staffed by skilled professionals, who provide live personal support five days a week between 7:30am and 5:00pm, covering various topics:
Technical Questions | Orders | Shipments | Updates | Supply Times | Price Quotes | Inventory | Deficiencies | & More
Our sales team will answer your questions, take your requests, turn those requests into price quotes, and then help to move the price quotes forward to the confirmed order stage.
Once your order has been placed, we track the shipment, so we can update you about the location of your shipment at any given time.
We invest every effort in order to deliver outstanding service and maintain our value of service excellence, as well as the customer experience as a central pillar of our corporate culture.
It is important to us that you always have someone to talk to about every matter. Get in touch today!
Tel: 09-8633000
Email: orders@kahane.co.il
Cell: 050-2136609
Supply Chain
We are able to provide next-day delivery for most goods – a service enabled by our large, varied inventory as well as our very talented delivery drivers. This is supported by our cutting-edge logistics center, which is equipped with advanced machines that make our productivity and throughput much faster and more efficient. In order to optimize and speed up the picking and packing processes, we now use semi-automatic picking machines and have established a separate goods reception area for equipment and products, in order to maintain clear order and separation. In addition, we have new pallet wrapping machines and forklifts that have replaced the previous equipment, improving the way we perform our day-to-day work.
The End Results
Every day anew, we go above and beyond to ensure that we offer exceptional service and support, while upholding the value of excellence in service and customer experience as a central pillar of our corporate culture. We place the customer experience and service at the heart of all our activities and strategy – from our accessible and user-friendly digital interfaces, through service representatives who go the extra mile to assist every client, to the state-of-the-art logistics center that enhances every aspect of our daily work. When our internal processes work faster and more efficiently, this is clearly reflected in the end results, as our clients benefit from rapid, efficient, and readily available service from our employees.
We have appointed a specialist customer service experience manager. In cooperation with the sales team, this manager is responsible for responding to any question, issue, and/or complaint via all communication channels.
Tel: 09-8633000
Email: orders@kahane.co.il
WhatsApp: 050-2136609
Tel: 09-8361632
Email: service@kahane.co.il
WhatsApp: 052-2914224